We are looking for a friendly, professional, and customer-focused Customer Support Representative (CSR) to join our team in Lahore. The ideal candidate should have excellent communication skills and a passion for delivering outstanding customer service.
Requirements
- Excellent verbal and written communication skills.
- Strong problem-solving and interpersonal skills.
- Basic computer proficiency and familiarity with MS Office.
- Ability to work in a fast-paced environment and manage multiple tasks.
- 1+ year of customer service or call center experience is preferred.
Responsibilities
Respond to customer inquiries via phone, email, chat, and social media.
Resolve customer concerns in a professional and timely manner.
Maintain accurate records of customer interactions and follow-ups.
Provide product and service information to customers.
Collaborate with internal teams to ensure customer satisfaction.
Salary: Market Competitive (Based on Experience)
Job Location: Lahore